Terms of Service

1. Agreement

These Terms of Service (the “Terms”) are a binding agreement between you and Infusion Extreme LLC, a Texas limited liability company doing business as “iTracker360” (“iTracker360”, “we”, “us”, or “our”). By creating an account, clicking “I agree”, or otherwise accessing or using the service, you accept these Terms. If you do not agree, do not use the service.

2. The service

iTracker360 is a UTM and attribution tracking service. When you embed our tracker on your websites, it captures attribution and visitor data from your visitors and can sync that data to your connected customer relationship management (“CRM”) system. The features available to you depend on your plan.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the service. By using iTracker360 you represent that you meet these requirements and that you are authorized to bind the organization on whose behalf you act.

4. Accounts

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us promptly at support@itracker360.com if you suspect any unauthorized use.

5. Free trial

We may offer a free trial. If we do, you may cancel any time before the trial ends to avoid charges. Unless you cancel before the trial ends, your plan will convert to a paid subscription and you will be billed.

6. Billing and no contracts

Subscriptions are available on monthly or annual terms, with a discount for paying annually in advance, and we may offer other billing periods from time to time. It’s pay-as-you-go — there are no contracts and no minimum commitment, and you may cancel any time. Fees are billed in advance and are non-refundable except as stated in our Refund Policy.

7. Refunds

We offer a 30-day, no-questions-asked refund on your most recent charge. We do not provide refunds for any charge that is 60 or more days old. After the 30-day window we do not provide prorated refunds; if you prepaid, your access continues until the end of your paid term. See the full Refund Policy for details.

8. Acceptable use

Your use of the service must comply with our Acceptable Use Policy. In particular, and for the protection of cardholder data (PCI), you must never configure or deploy the tracker to capture payment-card data, including card numbers, CVV codes, or expiration dates. On payment pages, capture must be limited to email only.

9. Your data and customer responsibilities

As between you and us, you are the controller of the visitor data captured on your sites. You are responsible for having a lawful basis to collect that data and for posting the privacy notices and obtaining the consents required on your sites. Our processing of visitor data on your behalf is governed by our Data Processing Agreement.

10. Intellectual property

The service, including its software, tracker, design, and content, is and remains the exclusive property of iTracker360 and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the service while your subscription is active. You may not copy, modify, resell, or create derivative works from the service except as expressly permitted.

11. Third-party services

When you connect a CRM (such as Keap or GoHighLevel) or other integration, that service is controlled by you and governed by its own terms. We direct data to it at your instruction and are not responsible for the availability, security, or practices of any third-party service.

12. Disclaimers

The service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that attribution data will be complete or accurate.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the service or these Terms will not exceed the amounts you paid to us in the three (3) months preceding the event giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless iTracker360 and its members, officers, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the service, your data, or your breach of these Terms.

15. Termination

We may suspend or terminate your access at any time for breach of these Terms, non-payment, or to protect the service or other customers. You may stop using the service at any time. On termination, your right to use the service ends; provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

16. Changes to these Terms

We may modify these Terms from time to time. For material changes, we will provide at least 30 days’ notice before they take effect. Your continued use of the service after the changes take effect constitutes acceptance of the updated Terms.

17. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the service will be brought exclusively in the state and federal courts located in Kaufman County, Texas, and you consent to the personal jurisdiction of those courts.

18. Contact

Questions about these Terms? Contact us at support@itracker360.com.

Infusion Extreme LLC
750 E US Hwy 80, Suite 200-241
Forney, TX 75126